Privacy Policy

Last updated: January 3, 2026

‍Adalo, Inc. ("Adalo," "Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about individuals who access or use our websites, applications, and related services (collectively, the "Services").

This Policy applies to visitors, customers, makers, and other users of the Services ("you" or "your"). By accessing or using the Services, you agree to the collection and use of information in accordance with this Policy.

This Privacy Policy is incorporated into and subject to the Adalo Terms of Use. Capitalized terms not defined here have the meanings given in the Terms of Use.

1. Information We Collect

1.1 Information You Provide to Us.
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We collect information you voluntarily provide, including:
- Account Information: name, email address, username, password, and other registration details
- Profile and Contact Information: mailing address, phone number, company name, and demographic information
- Payment Information: billing details and transaction data (payment card information is processed and stored by our third‑party payment processors)
- Communications: information you provide when contacting support, responding to surveys, or otherwise communicating with usYou are responsible for ensuring that the information you provide is accurate and up to date.

1.2 Information We Collect Automatically
‍When you access or use the Services, we automatically collect certain information, including:IP address, device identifiers, browser type, operating systemReferring URLs and pages viewedUsage activity, access times, and interaction dataApproximate location information derived from IP addressWe collect this information using cookies, pixels, web beacons, server logs, and similar technologies. This information is used to operate, secure, analyze, and improve the Services.
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1.3 Information from Mobile Applications
‍If you use Adalo’s mobile applications, we may request access to:
- Device features such as camera, photos, or storage
- Location information (where enabled)
- Push notifications related to your account or service updates.

You may manage or revoke these permissions through your device settings.

1.4 Customer Content
‍Our Services allow users to create applications and submit content, including personal data of end users ("Customer Content"). Adalo processes Customer Content solely on behalf of and according to the instructions of the customer, as described in our Terms of Use and applicable data processing agreements.

2. How We Use Information
‍We use information we collect to:
- Provide, operate, and maintain the Services
- Create and manage user accounts
- Process payments and transactions
- Communicate with you about the Services, including updates and security noticesProvide customer supportMonitor, analyze, and improve the Services
- Detect, prevent, and address fraud, abuse, or security issues
- Comply with legal obligations

3. How We Share Information
‍We may share information as follows:

3.1 Service Providers
‍We share information with third‑party vendors and service providers who perform services on our behalf, such as hosting, analytics, payment processing, customer support, and marketing.
3.2 Legal and Safety Reasons
‍We may disclose information if required to do so by law or if we believe in good faith that disclosure is necessary to:
- Comply with legal obligations
- Protect the rights, safety, or property of Adalo, our users, or others
- Prevent fraud or abuse

3.3 Business Transfers
‍Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, or sale of assets.

3.4 Aggregated or De‑Identified Data
‍We may share aggregated or de‑identified information that cannot reasonably be used to identify you.

4. Cookies and Tracking Technologies
‍We use cookies and similar technologies to:
- Keep you logged in
- Understand usage patterns
- Improve performance and functionality

You can control cookies through your browser settings, though disabling cookies may affect functionality.

5. Data Retention
‍We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security
‍We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no security system is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

7. International Data Transfers
Adalo is based in the United States. Your information may be transferred to, stored, and processed in countries where we or our service providers operate. We take steps to ensure appropriate safeguards are in place for international transfers.

8. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or object to certain processing. Requests can be made by contacting us using the information below.

California Residents
‍California residents may have additional rights under applicable privacy laws, including the right to request information about disclosures of personal data for direct marketing purposes.

9. Children’s Privacy
The Services are not directed to children under 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children without parental consent.

10. Marketing Communications
You may opt out of promotional emails by following the unsubscribe instructions in those messages. We may still send non‑promotional communications related to your account or the Services.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date. Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.

12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
‍Email: support@adalo.com
Address:
Adalo, Inc.
911 Washington Avenue, Suite 501
St. Louis, MO 63101



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